Question 1

Can I track my order?

Accepted Answer

Yes! Once your order has shipped, you’ll receive an email with your tracking number so you can track your delivery every step of the way.

Question 2

Do you accept returns or exchanges?

Accepted Answer

We do not accept returns or exchanges on custom-made, personalized, or final sale items. For all other ready-to-wear products, you may request a return or exchange by contacting us within 3 days of delivery.

Question 3

How long does it take to make my order?

Accepted Answer

All custom-made orders take approximately 4–7 business days to process, and often even sooner. We work hard to complete and ship your order as quickly as possible.

Please note that your selected shipping method does not affect processing time.

Question 4

How long will shipping take?

Accepted Answer

Once your order is completed, it will ship using the delivery method you selected at checkout.

USPS Priority: Typically arrives within 2-4 business days
UPS Ground: Typically arrives within 5–7 business days

Please keep in mind these are estimated timeframes and aren’t guaranteed, as delivery speeds can vary depending on your location and carrier conditions.

FAQ's

Frequently Asked Questions

Can I track my order?

Do you accept returns or exchanges?

How long does it take to make my order?

How long will shipping take?

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